Refund & Cancellation Policy
How cancellations, refunds and no-shows are handled for events and venue bookings.
Last updated: July 25, 2026
Overview
At Sportsliners, we want you to have a great experience. This Refund & Cancellation Policy outlines the terms for cancellations, refunds, and no-shows for events and venue bookings.
Event Cancellation by User
If you need to cancel your participation in a paid event:
Full refund (minus payment gateway charges, if any)
50% refund of the event fee
No refund will be provided
Event Cancellation by Organizer
If an event is cancelled by the organizer or due to unforeseen circumstances (e.g., weather, venue unavailability):
- All participants will receive a full refund of their event fee
- Refunds will be processed within 5–7 business days
- Participants will be notified via in-app notification and email
Venue Booking Cancellation
For venue/turf bookings made through Sportsliners:
Full refund
50% refund
No refund
No-Show Policy
If you do not show up for a confirmed event or venue booking without cancelling beforehand, no refund will be issued. Repeated no-shows may result in account restrictions.
Refund Processing
- All approved refunds will be credited to the original payment method
- Refund processing takes 5–7 business days from the date of approval
- Payment gateway charges (if any) are non-refundable
- For UPI/wallet payments, refunds are typically faster (1–3 business days)
How to Request a Refund
To request a refund, please contact our support team through any of the following channels:
- Email us at support@sportsliners.com
- Use the Contact Us form on our website
- Include your booking ID, registered phone number, and reason for cancellation